The purpose of due-diligence audits

Due diligence is an important process to learn about when considering becoming a buyer for a registered training organisation (RTO). It is essential, before investing in a registered training organisation, that you have a solid understanding of the function that due-diligence audits serve. These audits can be carried out by experienced RTO consultants in order […]
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Principles of assessment

An easy way to learn them: “Life isn’t fair, so you have to be flexible” “What’s the point of being valid if you’re not reliable?” What are the principles of assessment? Fairness During the RTO Assessment process, the Fairness principle considers the individual learner’s needs. What steps do RTOs take to ensure that the assessment […]
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Rules of evidence

An easy way to learn them: “I need something valid like a current driver’s license sufficient money for rent and an authentic friend” In the Rules of Evidence, important considerations around assessment evidence collection are highlighted in relation to the Principles of Assessment. Validity The assessor must be assured that the student has the skills, […]
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Pandemic-related drop in enrolments and delays in student visa approvals causing chaos for RTOs

The pandemic has caused a sharp drop in enrolments at many Registered Training Organisations (RTOs), with some seeing a decline of up to 80%. This is due to a combination of factors, including the closure of international borders and the processing, postponement or cancellation of many overseas student visa applications. Student visa approvals have also […]
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During the IHEA Dual-Sector Network conference, Sukh Sandhu addressed issues and changes in the VET sector.

A recent conference of IHEA Dual Sector Network recognized ASQA’s effort to change its focus from person-centred to system-oriented auditing. ASQA was also commended for focusing on continuous improvement and self-assurance rather than solely on compliance. Their website includes many more fact sheets and information related to education and training opportunities, which is really helpful […]
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Setting up KPIs for your training organisation

As a training organization, one of the most important things you can do is to set up KPIs (Key Performance Indicators) to track your progress. Doing so will help you stay on track and ensure that you’re providing the best possible service to your clients. What are KPIs? Key performance indicators (KPIs) are a set […]
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Annual performance reviews of your training organisation

Annual performance reviews are a key part of any training organisation’s quality improvement process. They provide an opportunity to review progress, identify areas for improvement and set goals for the coming year. Performance reviews can be used to assess an organisation’s effectiveness in delivering training, their customer service levels and the quality of their products […]
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The administrative responsibilities of the trainers and assessors in a training organisation

Trainers or assessors in training organisations may have a variety of administrative duties. Some of these may be: Ensuring that all training and assessment materials are up to date and compliant with relevant legislation and standards Maintaining accurate and up-to-date records of students’ enrolment, attendance and progress Coordinating the delivery of training programs, and ensuring […]
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New Standards for Registered Training Organisations

In early 2023, new standards for Registered Training Organisations (RTOs) are expected to be released, which will emphasise self-assurance practices and organisational culture and practices. This is a significant change from the current standards, which focus mainly on compliance with government regulations. The new standards are designed to help RTOs create a more holistic approach […]
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