Resource writers

CAQA Resources is looking for qualified instructional writers and subject matter experts to develop training materials for the community services and health services industries. If you are interested, email your resume and cover letter to info@caqarecruitment.com.au

Marketing Manager

This role is responsible for setting and applying the strategic direction and for the day to day management of our organisation’s marketing, communications, digital innovation, and community activities. Reporting to the CEO, this position will also play a pivotal role as a member of the management team of CAQA. The position will suit a person who wants to work from home.

Duties

• Oversee the development, implementation and ongoing evaluation of CAQA’s strategic marketing and communications strategies covering brand, products, services and sales promotions;
• Assess and provide recommendations on potential digital projects, including but not limited to the evolution of CAQA’s websites, lead generation platforms, customer communication opportunities;
• Manage social media profiles, create ongoing content and encourage engagement;
• Oversight of all communication activities to achieve communications objectives, maintaining consistency in message and presentation;
• Manage relationships with external agencies and suppliers in relation to marketing, communication and business development initiatives;
• Management and control of the marketing budget;
• Create and monitor insightful reporting across marketing activities, including campaigns and website.

Preferred Experience

• Experience in marketing, and/or product management roles required
• Interest in the Vocational Education and Training environment
• Advanced skills in Adobe Creative Suite
• Experience using a website CMS
• Experience using marketing software
• Experience with Pipedrive CRM, or similar

For more information, contact info@caqarecruitment.com.au

Customer Service/Administrator

CAQA Resources is growing and we are now looking for a Customer Service/Administrator person to join our team. To be successful in this role you will need exceptional attention to detail and great English language skills. You will need to know your way around Microsoft Office and you must be able to work both as part of a team and manage your own workload. Location is irrelevant as the position will suit a person who wants to work from home.

Our customers are High Schools, RTOs and TAFEs. They mainly approach us by email, but we also receive a number of calls and requests for additional information. You must be an Australian citizen or permanent resident.

We are looking for someone who will stay with us long term, has the ability to grow with the role, and who is interested in learning about compliance and the VET sector. Previous VET experience will be helpful but is not essential.

For more information, contact info@caqarecruitment.com.au